Duration: 6 hours
Target Audience:
Employees, Teams
Course Objectives:
• Develop interpersonal and professional communication skills.
• Enhance the ability to express oneself clearly and effectively.
• Improve listening and interaction skills.
Expected Outcomes:
• Improve the quality of communication at work.
• Develop problem-solving and conflict resolution skills.
• Enhance collaboration between different teams.
Course Content:
• Definition of communication and its types (verbal, written, nonverbal).
• Active listening skills.
• Improvement of body language and nonverbal cues.
• Clear and persuasive communication skills.
• Communication in the workplace and conflict resolution.
• Practical exercises in conversations and meetings.
