Duration: 25 hours
Target Audience:
Hotel managers, supervisors, and those interested in the hospitality industry
Course Objectives:
• Learn professional hotel management and operations.
• Develop customer service and hospitality skills.
• Enhance the ability to organize all hotel departments.
Expected Outcomes:
• Ability to manage a hotel efficiently.
• Improve service levels and overall guest satisfaction.
• Develop hotel operational and management strategies.
Course Content:
• Fundamentals of hotel management.
• Organization of different departments and branches.
• Customer service and luxury hotels, marketing and financial management in hotels, and practical hotel management exercises.
