Duration: 6 hours
Target Audience:
Managers, Employees, Management Teams
Course Objectives:
• To understand the concept of emotional intelligence and its impact on work.
• To develop skills in recognizing and managing emotions.
• To improve the quality of individual and group decision-making.
Expected Outcomes:
• Enhanced interpersonal skills.
• Improved team and leadership performance.
• Improved work environment and communication among teams.
Course Content:
• Definition of emotional intelligence and its components.
• Understanding one’s own emotions and those of others.
• Empathy and conflict resolution skills.
• The role of emotional intelligence in leadership and decision-making.
• Practical exercises on managing emotions and improving communication.
