Duration: 6 hours
Target Audience:
Managers, Sales Teams, Human Resources Staff
Course Objectives:
• Develop negotiation and persuasion skills.
• Learn constructive conflict resolution strategies.
• Improve negotiation outcomes and achieve the interests of all parties.
Expected Outcomes:
• Ability to manage conflicts effectively.
• Achieving mutually beneficial agreements.
• Strengthening professional relationships and teamwork.
Course Content:
• Foundations and principles of negotiation.
• Conflict management and problem-solving techniques.
• Persuasion and influence strategies. Practical case studies and negotiation exercises.
