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Hotel marketing and customer relationship management

Course Detalis:

Language:

Arabic

Certificate:

Accredited

Duration: 6 hours

Target Audience:

Hotel Marketing Teams, Marketing Managers

Course Objectives:

• Learn modern hotel marketing strategies.

• Effectively manage customer relationships.

• Improve hotel revenue and reputation.

Expected Outcomes:

• Develop successful marketing plans for hotels.

• Enhance customer loyalty and increase bookings.

• Improve the performance of marketing campaigns using analytics tools.

Course Content:

• Hotel marketing strategies.

• Customer Relationship Management (CRM).

• Market research and competitor analysis.

• Practical exercises on marketing and promotional campaigns.

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